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Business analyst of the project "Electronic border crossing queue" in Fond Shidna Evropa
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Fond Shidna Evropa
Eastern Europe in Borders Foundation USAID / UK Dev Project "Support for Digital Transformation" announces a competition for the position of business analyst / business analyst of the project "Electronic border crossing queue ».
In December 2022, the Ministry of Community Development, Territories and Infrastructure of Ukraine, together with the State Transport Safety Service, launched an electronic border crossing queue for trucks - there's a queue (Android https://bit.ly/3pBBD HD , iOS https://apple.co/41EZHxg< /a>) - at the international checkpoint "Yagodin - Dorogusk". Currently, the operation of the system extends to 28 international checkpoints with EU countries and Moldova for cargo and bus vehicles. With the help of the created service, drivers book a place in the queue for crossing the border and check the progress of the queue online. The system automatically sends messages to the driver indicating the approximate time of crossing the border. This makes it possible to organize the queue, drivers do not have to wait on the roadside for several days, but arrive at the checkpoint at the specified time, reduce the cost of transporting goods. eQueue increases the transparency of border crossings and reduces corruption risks, because it minimizes the influence of the human factor on the formation of queues and eliminates various abuses that may occur due to congestion at checkpoints.
Involvement period: until the end of 2024 with a possible extension.
Work format: mixed (offline and online). Preference is given to candidates who will be able to work in Kyiv.
Basic tasks and responsibilities:
- Study and describe current, develop new business processes in the field of international passenger transportation and cargo, the movement of persons and goods across the state border of Ukraine, in the sphere of customs and border control.
- To analyze the current legislation regulating the sphere of international transportation of passengers and cargo, the movement of persons and goods across the state border of Ukraine, the sphere of customs and border control.
- Collect analytical data needed to improve the electronic system "Electronic Border Crossing Queue" and to expand the functionality of the system.
- Conduct regular meetings with stakeholders (among other things, with representatives of state bodies, users, business) to clarify the requirements for the electronic system "Electronic border crossing queue".
- Develop optimized models and improved business processes of queue formationin the electronic system.
- Model interfaces and interactive forms.
- Develop user stories (User stories).
- Support the project backlog.
- Prepare project documentation, including technical requirements, technical tasks and specifications for the finalization of the mobile application and saitugov.ua.
- Conduct regular coordination meetings with interested parties.
Candidate requirements:
- Higher or incomplete higher education in IT or engineering (or related fields).
- More than two (2) years of experience in business process analytics.
- Experience in writing technical tasks, requirements and specifications for IT products.
- Understanding software design and development, its implementation.
- Ability to structure elements of information systems and determine possible software solutions.< /li>
- Knowledge of BPMN 2.0 and UML notations.
- Experience with Notion, Jira and Confluence.
- Experience with interface modeling products (Axure, Figma).
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- Experience in modeling business processes (Cawemo).
- Experience in communications with government bodies (clarification of requirements, conducting presentations).
Desired skills and work experience:
- Developed organizational skills and attention to details.
- Experience in communication and interaction with users, clients.
- Communication and the ability to work in a team.
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- Ability to train untrained users.
- Willingness to learn new technologies and products.
- Experience in implementing and using government software products will be a plus.
- Knowledge of English languages will be an advantage.
- Knowledge of legislation in the field of administrative services will be an advantage.
Proposals, please submit before 11:00 p.m. 10 Junn 2024 year. You can read more about vacancies on our website in the "Career" section
