Business Analyst Lead in Devart

Business Analyst Lead

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The Skyvia team is looking for a  Business Analyst Lead for the development of a consulting area.

Responsibilities

• Managing a team of analysts (setting tasks, monitoring implementation, assessing team performance)
• Creation, description and implementation of business processes in the team and tracking the team’s performance
• Collecting customer requirements, finding solutions to customer problems using Skyvia products, providing clients with advice on the technical aspects of Skyvia products during the onboarding process
• Development and implementation of strategies to improve interaction with the client
• Ensuring high quality of demos conducted and POC provided
• Building an optimal POC preparation process. Defining criteria for engaging a technical team
• Building and scaling the customer onboarding process (formalization of the process, determination of KPIs, implementation)
• Building a process for finding new cases of product use
• Establishing a process for analyzing markets and competing products
• Creation of auxiliary materials: presentations, demos, technical documents, recommendations for use, solution sets
• Collecting and providing customer feedback to the product team on a regular basis
  

Requirements

• 3+ years of experience as a Data Engineer/Business Analyst
• English Upper-Intermediate or higher
• Experience in team management, coaching, team development (drafting PDP etc), management of overall performance indicators
• Experience in creating, describing, and implementing business processes
• Experience with task managers (Redmine, Jira, etc.)
• Experience with knowledge bases (Wiki, Confluence, etc.)
• Experience in conducting interviews and collecting user requirements
• Active listening and providing feedback skills
• Skill in conducting presentations
• Advanced knowledge of SQL
• Deep knowledge and experience in ETL/ELT processes
• Experience with various databases, data warehouses and cloud platforms
• Basic knowledge and experience with BI tools (Looker Studio, Power BI, etc.)
• Experience in using REST API
• Stress resistance, flexibility and good communication skills

Nice to have

• Previous work experience as a Data analyst or Solution Engineer
• Bachelor’s degree in computer science, business management, mathematics or finance

Working conditions

• No overtime required
• Flexible working hours
• 19 working days of annual vacation
• 15 working days of sick leave
• Medical insurance coverage
• Online English courses
• Opportunities for professional and personal development (50% tuition fee coverage)
• Various activities: corporate parties, team-building events

*Please note that due to exceptional circumstances such as being under martial law, some of the mentioned benefits and provisions may be subject to temporary limitations or adjustments