Business Analyst in SmartHub

16 серпня 2024

Business Analyst

Київ

SmartHub is a creator of a unique white-label technology that enables enterprises to build individually suited technological solutions for deploying self-branded ad exchanges/marketplaces. Our mission is to maintain the highest standards for marketplace transparency, accountability, and trust.
Starting from 2018 the team spent over 6,700+ hours designing and building AdTech platforms for independent ad businesses. We have over 70+ satisfied clients from such regions as APAC, EMEA, North America and MENA.
SmartHub team includes high-quality, responsive service full of talented people who are well-versed in numerous disciplines including tech, advertising, business development, and client relationships.
SmartHub’s all-encompassing customer support includes such service components as system setup and tech support, on-request assistance, regular account management, and a special client-adaptation program (intro and optimization calls) — all this facilitates quick onboarding and rapid market entry.

Our candidate has:

• Experience as a Business Analyst of 1+ years in ad tech OR experience in technical support or account management in ad tech of 2+ years;
• Knowledge of the AdTech/Programmatic/OpenRTB, including advertising platforms, supply platforms, and ad exchanges;
• Strong analytical and problem-solving skills with the ability to analyze complex data sets, extract insights, and make data-driven recommendations;
• Experience in creating and maintaining tech/feature/product documentation;
• Understanding of gathering the requirements to design detailed feature descriptions for tech team implementation;
• Proactive attitude towards learning and staying updated on industry trends, emerging technologies, and best practices in business analytics and ad tech;
• Willingness to work on product development and improvements;
• English: Upper-Intermediate and above, both verbal and written;
• Good knowledge of Atlassian instruments (Jira, Confluence) is a must.

Responsibilities:

• Collaborate with clients to gather and prioritize new features and enhancement requirements. Translate business needs into clear and actionable product requirements. Create and describe features from scratch and work with existing feature improvements/change requests;
• Conduct in-depth product research on industry trends, competitor analysis, and emerging technologies within the ad tech domain. Share the vision;
• Assist in developing product roadmaps and strategic plans based on market research, customer feedback, and business objectives. Participate in customized features upsell to customers based on their product needs;
• Develop comprehensive documentation, including product specifications, user guides, and technical documentation.

Benefits:

• Modern, stylish office or remote work options;
• Complimentary coffee, tea, juices, fruits, biscuits, and snacks;
• Recreation areas withboard games;
• Table tennis, billiards, and darts;
• Regular salary reviews based on performance;
• Paid vacation;
• Paid sick leaves;
• Medical insurance;
• Up to 7 additional paid days off per year (not requiring documentation).