OTP Bank Ukraine is one of the largest Ukrainian banks with 100% foreign capital , a recognized leader of the country's financial sector, a member of the European financial group operating in 11 countries.Friends, we are currently looking for Business AnalyticsYour future functionality:Analysis of existing CRM business processes and provision of proposals for their optimizationConducting interviews with business customers, forming business and functional requirements for CRM in accordance with b
OTP Bank Ukraine is one of the largest Ukrainian banks with 100% foreign capital , a recognized leader of the country's financial sector, a member of the European financial group operating in 11 countries.
Friends, we are currently looking for Business Analytics
Your future functionality:
- Analysis of existing CRM business processes and provision of proposals for their optimization
- Conducting interviews with business customers, forming business and functional requirements for CRM in accordance with business expectations
- Description of user stories and user interface requirements
- Decomposition of tasks, backlog management
- Communication with architects and developers in the process of analyzing and implementing a solution
- Participation in testing the developed functionality and presenting the solution to customers
- Identifying logical errors in implemented CRM processes and providing suggestions for their elimination
- Preparation of specifications of technical tasks
Our candidate has:
- Experience in projects related to the construction and implementation of CRM solutions in the financial domain (experience in the Banking sector will be an advantage)
- Skills in modeling and describing end-to-end processes
- Understanding the software development process (SDLS)
- Experience in forming business and functional requirements, user stories , use cases;
- Experience using BPMN, UML, ERD tools
- Experience in the implementation of functionality on the Сreatio Terrasoft platform (CRM, Low-code) will be an advantage
- Experience in Jira, Confluence
- Analytical mindset, logical thinking, ability to form conclusions and proposals based on analysis
- Attention to details, self-discipline
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With us you get:- a decent level of salary paid twice a month;
- 28 calendar days vacations, paid sick leave;
- annual salary review and performance bonus;
- opportunity to work remotely ;
- educational programs, seminars, trainings, reading club, English language courses, etc.
We are in social networks:
https://www.otpbank.com.ua/
https://www.facebook.com/otpbankua/
Thank you for your interest in our vacancy. In case of a positive decision, we will contact you within 14 days. If you do not receive a response to your resume during this time, do not be upset - this means that We are currently unable to offer a suitable vacancy, but we have saved your resume in our personnel reserve database. If a vacancy appears in the future, we will invite you to consider it. font-style: normal">This ad is not an ad!