Beta Community Support Specialist in Synergetica

The product we are working on is the biggest community-based navigation app, complex web-services and other solutions related to it. The web and mobile apps handle information at massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with >100 mln users!

Recruitment process:

• Screening call with Recruiter (30 mins)
• Short call with Teamlead (15 mins)
• Technical interview with Teamlead
• Final interview with Beta team

We offer:

• Great international team of professionals (Kyiv, Warsaw, Tel Aviv, New York);
• Compensation package (20 paid vacation days, paid sick leaves), flexible working hours;
• Work with cutting edge technologies;
• Medical Insurance;
• English courses with a native speaker, yoga, paid tech training and other activities for professional growth;
• Hybrid work mode (∼3 days in the office);
• International business trips;
• Comfortable office

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.

Requirements:

• High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology 
• 1+ year in Technical Support or 1+ year in manual QA 
• Familiarity with bug tracking systems and test management tools 
• Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements 

Nice to have:

• Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS) 
• Experience utilizing log files to debug and analyze issues 
• Experience in operating test tools and conducting analysis of test data 
• Good understanding of Client-Server architecture 

The product we are working on is the biggest community-based navigation app, complex web-services and other solutions related to it. The web and mobile apps handle information at massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with >100 mln users!

Recruitment process:

• Screening call with Recruiter (30 mins)
• Short call with Teamlead (15 mins)
• Technical interview with Teamlead
• Final interview with Beta team

We offer:

• Great international team of professionals (Kyiv, Warsaw, Tel Aviv, New York);
• Compensation package (20 paid vacation days, paid sick leaves), flexible working hours;
• Work with cutting edge technologies;
• Medical Insurance;
• English courses with a native speaker, yoga, paid tech training and other activities for professional growth;
• Hybrid work mode (∼3 days in the office);
• International business trips;
• Comfortable office

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.