B2C Sales Lead (SOFTSWISS) in talentC

September 11, 2024

B2C Sales Lead (SOFTSWISS)

remotely

talentC is a full-cycle Ukrainian recruiting agency from the Genesis ecosystem.

Our team has been helping to scale the teams of leading businesses in Ukraine and the world for more than 10 years, finding and hiring specialists from Trainee to C-level.

Our partner is SOFTSWISS , a world leader in iGaming software development, with offices in Georgia, Malta and Poland, and a team working remotely from 12 other countries.

They are currently looking for a B2C Sales Lead to join their team.

Responsibilities:

• Management and leadership, formation of a motivated team. Ability to organize people and delegate tasks without sacrificing quality.
• Setting goals and monitoring their achievement. Ability to break down goals into performance indicators.
• Monitoring performance of indicators, troubleshooting at the system level, setting up and optimizing processes.
• Analyze performance across all segments and metrics to draw the right conclusions and implement improvements.
• Monitoring market trends and analyzing the experience of competitors. Testing new hypotheses, tools and approaches.
• Participation in the development of the CRM system and other technological solutions for the call center with the aim of increasing efficiency.

Requirements:

• Experience in sales and managing call center teams, experience working to achieve targets and plan execution sales team.
• High communication skills (in English).
• Ability to build processes from scratch.
• Management skills and team management experience.
• Turnkey work focused on achieving targets.
• Experience in administration, configuration or development of technical solutions and automations for call centers (CRM systems, telephony, business messengers, chatbots, callback widgets, etc.) will be an advantage.
• Experience of conducting representative tests (mailings, scripts, offers, teams, etc.) that brought real business value.

We are waiting for your CV!