Automotive brand customer telephone survey specialist (Romanian) in Global Bilgi

We are a telecommunications group led by lifecell. We provide mobile and fixed communications, Internet, television and digital services for millions of users throughout Ukraine. In times of war, we take special care of communication in the country. We invest in the energy independence of the network so that the base stations work for a long time even without electricity.

And lifecell is people. More than 4,000 specialists throughout Ukraine develop telecom every day. We also have the all-Ukrainian communication operator for business and home Datagroup and the company Global Bilgi, which provides outsourced call center services and digital solutions. We have the stability of a large group of companies, the flexibility of modern business and the support of the international holding NJJ Capital, which helps each of us grow.

We at lifecell and Datagroup are building a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, origin or other characteristics.

We are especially glad to see among the candidates veterans - your experience will be an additional advantage.

We invite a Contact Center Operator to our team!

If you like to communicate, quickly find a common language with people and want to develop a common language with people in the field of customer service - then this job is just for you!

The following interesting tasks await you:

• Conducting surveys;
• Fixing information in the database.

We would like to see you have such experience and qualities:

• Competent Ukrainian language;
• Fluent communication in Romanian;
• Availability of a PC or laptop, headset and stable Internet;
• Empathy, sociability;
• Skills of logical and mathematical thinking.

We are building a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, background or other characteristics.

We are especially happy to see veteran candidates among our candidates - your experience will be an added advantage.

Key competencies:

• Resistance to stress: we value the ability to maintain calm, poise and a professional tone in any situation.
• Customer orientation: putting the customer at the center of attention, being courteous and offering simple solutions is important to us.
• Empathy: is important to us understand the state and needs of the client, creating a trusting atmosphere.
• Communication skills: we value clarity in statements, the ability to listen and maintain a meaningful dialogue.
• Attention and work with information: we note the ability to quickly find data, correctly record appeals and not lose details.
• Digital literacy: confident work with a PC and the ability to quickly learn new programs is important to us.

We can offer:

• Schedule 5/2, 10:00-19:00;
• Mentoring, support from the first days of work;
• Before at the start of work, you undergo training, this is 5 working days;
• Hourly pay and bonuses for achieving high results;
• Stable payment of wages twice a month without delays;
• Opportunity for career growth - 95% of management positions are filled by internal employees.

We value our employees and create all conditions for comfortable and productive work. By joining our team, you will receive:

• Employment according to the Law of Ukraine in the company "Global Bilgi" from the first working day.
• Stability and professional opportunities: The possibility of professional development and career growth in a large and reliable telecom group.
• Guaranteed and timely salary.
• Remote work format: you independently choose a comfortable space to work.
• Mobile communication for employees: Corporate tariffs to always stay on communication.
• Continuous development: The possibility of participation in large-scale infrastructure and digital projects. We are open to new ideas and initiatives.
• An inspiring team: Cooperation with talented and motivated colleagues who support each other.
• Social responsibility: Participation in volunteer initiatives, support of charity projects, youth and environmental programs initiatives.

We are at the stage of transformational processes, so your expertise is very important to us. Your ideas and fresh perspectives will directly impact the company. By working with us, you become part of a strong, modern and dynamic company that is already building the telecom of the future today. href="https://robota.ua/redirect?event_name=url_click&redir_token=eyJPcmlnaW5hbFVybCI6Imh0dHBzOi8vdC5tZS9HbG9iYWxCaWxnaSIsIlZhY2FuY3lJZCI6MTA2NDIwMTh9" rel="nofollow noopener noreferrer" style="font-weight: 700" target="_blank">https://t.me/NataliiaKulyk_Globalbilgi.