Assistant manager for customer support in SOFTKOM grup, TOV

SOFTCOM is one of the leading companies in the field of complex IT solutions for business. For 25 years, we have been successfully working on the Ukrainian market in several areas: accounting automation (BAS programs), FlyDoc, LIGA:ZAKON, M.E.Doc, IT services.

SOFTCOM today is:

< li>more than 32,500 regular customers;
• company No. 1 among all partners in the sale and support of software products of the BAS line;
• 1st place in the rating of "M.E.Doc" partners in Ukraine;
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• 1st place in the rating of LIGA:ZAKON partners in Ukraine;

And today the SOFTCOM team is looking for bright and purposeful personalities!

Responsibilities:

• Communicate with existing clients of the company, regarding the issued invoices;
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  • Conduct customer surveys regarding the quality of services received;
  • Assist the manager in working with existing customers;
  • Advise customers regarding the company's products and services;
  • li>Conduct work on expanding the company's services;

  Requirements:

  • High level of communication skills, the ability to conduct dialogue and listen to the client;
  • Responsibility and diligence;
  • Attention and stress resistance;
  • Ability to quickly absorb information;
  • Ambition and desire to develop;

  And we also guarantee:

  • A convenient and multifunctional office 5 minutes from Livoberezhna metro station;
  • Working schedule - 5/2, from 9:00 a.m. to 6:00 p.m., with the possibility of hybrid format of work;
  • Timely payment of wages, with a transparent system of bonuses;
  • Career growth;
  • Corporate training;
  • Excellent , a friendly atmosphere, fun events and informal communication in the team;
  • Comfortable dress code, or rather, its almost complete absence;
  • Office gym, massage room and convenient food area;< /li>
  • Children's corner for working mothers;
  • Equipped leisure areas (tennis table, game console, recreation room);

  We value and respect our colleagues and their personal space, so no overtime or weekend work!

  All these conditions are created just for you!

  Send feedback, we are waiting for you in our team!

  Official Facebook page —https://www.facebook.com/softcomgroup

  www.softcom.ua