Assistant Customer Service/Assistant manager of technical support in DRCT

DRCT.aero is a product company in the field of civil aviation. Our product helps airline managers sell tickets more efficiently. A food company's job is to solve problems. Support is part of the product team. You will be able to change the product with your work. We are currently looking for a customer support manager for the second line of support. We will work if you are stress-resistant. You can work in multitasking conditions. You pay attention to details. You can quickly learn new things. You have an intermediate level of English and above. You can write well and can formulate concisely thoughts. Can work in a team. What needs to be done? Communicate with airlines by mail or phone. Send flight cancellation notifications to users. Work with basic inquiries in airline systems. Collect airline policies. Send tickets to users. Work with reservations on airline websites. What offer? Become part of a charged product team. The opportunity to develop to the position of Customer Support Manager and change the product with your work. Registration for a FOP in a European company. The company pays taxes and helps run the FOP. Flexible vacations and sick days. Ability to work remotely and in the office. Working hours: Mon-Fri from 10:00 to 19:00. Corporate, team building, young and professional team. Cozy and bright office with kitchen, relaxation area, hookah, Sony PlayStation 3 minutes' walk from m. "Olympiyska". Availability 24/7. Send your resume indicating the desired salary level.