Analyst (Internal Support) in Raiffeisen Bank Ukraine

We are Raiffeisen Bank Ukraine, a Ukrainian bank. We have been creating and building the banking system of our country for 30 years. We were and are one of the largest banks in the country, a reliable shoulder for millions of Ukrainians. Raiffeisen Bank works as a universal bank, providing a wide range of financial services to various client segments - retail and corporate clients, small and medium-sized businesses, financial institutions. Our priority is impeccable quality services We strive to strengthen our competitive advantages by innovating, finding and exploiting new opportunities. We are focused on values ​​that are a clear guide for action. More than 5,000 employees and nearly 3 million customers are in the spotlight. #Райфкоманда integrates the principles of diversity, equality and inclusiveness into everyday work. Combining the principles of human-centeredness and innovation in work is our way. Become a part of the #Raifkomanda. What you will do. Analyze logs and processes. Maintain regular processes and quality control of internal systems. Notify technical support about failures in internal systems. from 1 year or more Basic knowledge of a PC user (ability to work with Windows software - office, Outlook, ...) Basic knowledge of SQL, understand scripts, be able to analyze logs Be agreeable to 12-hour shift work (day\night\2 days off) Be ready to master new processes (technologies) with their further support Will be a plusKnowledge of the SEP-4 architecture of the NBUKnowledge of the basics of bank accountingKnowledge of the basics of information exchange between the Bank and PC (Processing Center) inclusive environment for professional and personal development of employees. A powerful community of Raiffeisen Bank International, which consists of highly professional and successful teams from different countries. Stable income: competitive salary and bonuses for your personal contribution, reward for participation in the referral program. Convenient and safe work format: flexible conditions, the opportunity to work in a hybrid model (remotely and in the office). To carry out your duties, you can use offices with uninterrupted power supply and available bomb shelters. Social package and Wellbeing program: 28 days of paid basic leave and additional holidays, health insurance, formal employment. Mental and physical health care: individual psychological sessions and group lectures, free online sports classes. Professional development: exchange of knowledge with colleagues, including from abroad, the possibility of advanced training and retraining. Participation in internal selections. Internal and external training. Corporate courses and soft skills training in our corporate academy. Team-building events and participation in social projects. Our team on social networks Facebook Recruiter: Maryna Yakymenko [email protected] Show moreShow less Position level Basic level Type of employment Full-time Job responsibilities Information Technology Industries Primary and secondary education and Non-profit organizations