eCall is a modern outsourced contact center specializing in providing high-quality customer service. We have been on the market for more than 18 years. Our contact center serves clients of one of the largest companies in Ukraine.Our company is looking for a talented specialist who has deep analytical skills and the ability to understand and work with large amounts of data.Responsibilities:< ul style="font-weight: 400; font-style: normal">Compilation of analytical materials , notes, reports, info
eCall is a modern outsourced contact center specializing in providing high-quality customer service. We have been on the market for more than 18 years. Our contact center serves clients of one of the largest companies in Ukraine.
Our company is looking for a talented specialist who has deep analytical skills and the ability to understand and work with large amounts of data.
Responsibilities:
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Compilation of analytical materials , notes, reports, information selections in accordance with the tasks defined by the manager for the current period, or at the request of other divisions of the company;Participation in the development and automation of reports;Determination and implementation of corrective and preventive measures in the area of competence;Comprehensive proactive assistance and monitoring of compliance with department recommendations regarding identified problems and opportunities to optimize analyzed processes;Adherence to the requirements established in the organizational and methodical documents relating to professional activity.Requirements for candidates:
- Ability to work with large amounts of information, analyze, find clear and unclear patterns;
- Analytical mindset;
- Powerful Excel user;
- Higher education (economics, mathematics, finance) is preferred, but not mandatory.
If you have modern data processing tools and are ready to apply your knowledge and skills to the development of our company on the way to new heights, we will be happy to consider your candidacy.
We are waiting for your resume!