Employee of the technical support service of the mobile application in E ChEK, TOV

E-CHECK (Е-CHECK) is a company that is a manufacturer and supplier of software products for PRRO (Android and IOS mobile applications, web version, version for bank POS terminals) and has been working on the market for more than 4 years. Users of PRRO E-CHEK - Merchants - FOP and Legal entities who sell goods and services and receive payment for them in cash and cards, and accordingly must use a cash register (classic cash register, or PRRO) in their work.

• Education - higher; 

font-style: normal; text-decoration: none">Ability to analyze and systematize information;

Чітка та грамотна мова 

• Логічне мислення та робота within the framework of the proposed technical support algorithms

• Willingness to learn and ease of understanding the material

• Quick response and work at a dynamic work pace

• Desiredo – experience working on the incoming line in the Bank, with CRM systems;

• It is important to have a high-quality laptop or computer, constant internet connection in current conditions.

• PC - Above average, knowledge of the MS Office package;

• knowledge of SQL

• ability to work with developer tools in Chrome

• Responsibilities:

  • Knowledge of the product, answers to basic product questions and ways to solve technical problems questions

  • Accept incoming calls/requests for work in the product/bugs in the product

  • Answers to questions in support chats

  • Help in solving questions online

  • Fixing bugs for the IT department">Contact with the client resolution of the issue for setting up further work

  • Control of deadlines for solving the Client's issues

  Terms works: 

  • Working address: work online, remotely. 

  • Official employment;

  • Friendly and young team;

  • There is an opportunity for career growth;