The international company "Kercher" - a leader in the field of technologies and equipment for cleaning and cleaning - announces a vacancy for the administrator-dispatcher of the company's service center! Functional duties: organization and coordination of repairs by service center mechanics; implementation of measures to avoid and resolve conflict situations; assistance to mechanics in resolving situations related to repairs, monitoring repairs according to KPIs; communication with clients; work
The international company "Kercher" - a leader in the field of technologies and equipment for cleaning and cleaning - announces a vacancy for the administrator-dispatcher of the company's service center! Functional duties: organization and coordination of repairs by service center mechanics; implementation of measures to avoid and resolve conflict situations; assistance to mechanics in resolving situations related to repairs, monitoring repairs according to KPIs; communication with clients; work in the internal CRM system; creation and implementation of processes necessary to improve work; control (monitoring) of the availability and condition of service equipment, tools and consumables; control over compliance by mechanics with the rules and norms of occupational health and safety, industrial sanitation and hygiene requirements; organization (creation) of the mechanics' vacation schedule and work schedule; possible assistance in unloading and loading equipment from/for the client. Basic requirements for the candidate: technical education ( higher education); experience in administration (dispatching) — 5 years confident PC skills; experience in CRM systems; experience working with people; management skills; having a category B driver's license will be an advantage; knowledge of the English language will be an advantage; self-organization, responsibility, openness, honesty, motivation, stress resistance, creativity Working conditions: official employment, social guarantees according to the Labor Code competitive salary level (rate + monthly bonus) work schedule: Monday - Friday from 09.00 to 18.00 laptop , mobile phone, corporate mobile communication, medical insurance (after 6 months of work), compensation for lunches, regular training, the possibility of professional development in an international company, compensation for a subscription to a sports club, compensation for the cost of learning English, office location: village of Gatne (the beginning of the Odesa highway), str. Instytutska, 12, 5 minutes drive from the Teremky metro station, corporate shuttle bus from the Akademmistechko metro station (35 minutes) Dear candidates, I look forward to your resume!