Account/Project Manager in JetMonsters

Weblium is a SaaS platform, a site builder, on which any user can assemble a site from the blocks. Weblium Studio is a design studio that creates sites for clients based on the Weblium site builder. After the completion of the project, the client receives not only a ready and beautiful site, but also the opportunity to independently make adjustments and fill it without outside help. We are looking for a system and active manager with the duties of an account manager to join the team, who will correspond to the Studio's earnings and the process of creating sites for clients and their support. It is important for us: Understanding the basics of the basic principles of web design; Experience in working with CRM and Project Trekking systems; English Upper-Intermediate: both writing and speaking; Ability to keep everything in focus; Systematic approach when performing tasks; Experience in team management; Quickly adapt to changes in the situation; Ability to listen to the client and identify his main need. It will be a plus: Basic understanding of HTML/CSS; Experience with site builders (weblium, wix, tilda, squarespace, etc.); Basic knowledge of Adobe Photoshop/Illustrator/Figma editors. What you will do: Work with new Users, who filled out the brief for the creation of websites in Weblium Studio; Collect and provide all the necessary information to the designers of our Weblium Studio so that they can quickly build a website for the client; Provide the received ready-made solution to the Client. Manage iterations of changes to the Site; Lead existing Clients — resolve issues that arise, carry out upsells when possible; Engage in personnel selection, onboarding of new employees; Conduct reporting for the Studio department. We offer: Remote work, so you can work from anywhere in the world. However, we also have an office in Kyiv near the Vasylkivska metro station, where there are generators and the Internet. The opportunity to participate in the development of a large international SaaS product; 3 calendar weeks of vacation, one week of sick leave without a certificate. If you saw yourself in this description, you are interested, and you are ready to join us, then send your CV!