Account Manager / Project Coordinator in Incora

At Incora, we are seeking an organized and analytical person who is passionate about account and project management and eager to contribute to a collaborative and innovative environment. This is a full-time position in Lviv.

Requirements:

- Strong writing and communication skills

- Ability to learn fast and stick company’s workflows 

- Upper-Intermediate or higher English level

- Excellent problem and conflict solving skills

- Prioritizing, time management, and organizational skills

- Clear understanding of the Software Development Life Cycle

- Basic personal experience as a developer (or QA) and a deep understanding of the software development process is a plus.

- Excellent soft skills to get along with coworkers and customers  

Responsibilities:

- Communicate directly with customers and management regarding project details.

- Provide detailed updates to Head of delivery 

- Ensure team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits

- Collaborate with the internal departments of the organisation to ensure they meet the client’s requirements.

- Resolve complaints and keep track of all processes pertaining to every client account.

- Create and maintain documentation.

- Prepare regular reports.

- Utilize project management tools such as JIRA, Asana, and Trello.

We offer: 

• IT Club membership
• 18 days of vacation + 8 days of paid state holidays
• Health insurance
• Compensation for language trainings 
• Compensation for educational courses, training, and certificates
• Compensation for sport activities
• Mentorship program
• Employee recognition program with awards
• Running club
• Reading club
• Cozy and pet-friendly office
• Weekly sweets & fruits office days
• Corporate bookshelf
• Office relax zone with PS4, VR, table games, table tennis, aero hockey, mini football table, and gymnastic ladder.