Account Manager @ Luigis Box in Luigis Box

We are looking for a passionate and confident person to join our team as an Account Executive in Poland. 

You have

• Over 3 years of experience in the full sales cycle in the Polish region Experience working with multiple departments to manage the customer lifecycle, from solution design to integration and account management. 
• Experience in prospecting and managing assigned territory to maximize revenue growth, with support from a Business Development representative. 
• Knowledge and/or experience in MEDDIC or other sales methodologies will be an advantage. 
• Fluent knowledge of Polish and English
• Ideal experience in the e-commerce, martech and retail sectors. 

You must

• Be enthusiastic, motivated and opportunistic
• Love technology and solutions that bring the obvious benefits to customers of potential customers! 
• Willingness to work for a company on a rapid growth path, operating on a developing market (Poland is not new to us). 
• Understand the importance of partners, technology and industry in our ecosystem. 
• Understand the nuances of working for an early-stage startup. 
• Willingness to learn from other people with varying degrees of experience and seniority. 
• Never give up
• Always stay locked in

Where

• Start in the 2nd quarter of 2024
• Remotely / from Poland
• B2B contract
• The remuneration consists of a fixed base (60%) and monthly commissions (approx. PLN 40 % and more). 
• We are looking for a colleague who will not look for a safe base, but will say: "Yes, I can help us develop a revenue plan for the coming years." See the future, have the courage to work on commissions. Yes, we want to close big deals and celebrate successes and commissions with you. 
• Fluent knowledge of English - a necessary condition
• Polish language - a must

We are constantly increasing the number of customers in Poland, we want to make sure that we build long-lasting and strong relationships through account manager role.

Be part of it and focus on account management in the Polish region and establish great business relationships.

• Start: Q3 2024
• Fully remote
• B2B contract
• Compensation: fixed base from 2,000€ and commissions, stated as an invoiced amount

Benefits for you

• You will sell one of the best Search SaaS solutions on the market – proven market fit
< li> Recognition by Gartner Market Guide for Digital Commerce Search 2022 among other ~20 top solutions (Algolia, Bloomreach, etc.)
• Recognition by Deloitte CE Technology Fast 50 as one of the leading technology companies in 2022< /li>
• G2 results against other market leaders: the highest scored in the subcategory: E-Commerce Easiest to Use in E-Commerce Search software in 2022

Tasks and responsibilities

• Your target is Net Retention (>110%) and Gross Retention(>90%) on existing and newly onboarded customers on the Polish market
• Maintain strong relationship with existing and newly onboarded clients
• Understand client needs, objectives, and challenges to provide tailored solutions with added value for the customer
• Collaborate closely with clients and Luigi’s Box’s team to co-create account-specific strategies that align with their e-commerce goals
• Identify and manage opportunities for upselling or cross-selling additional services or features to existing clients
• Contract negotiations (upsells, cross-sells, renewals)
• Deep-dive into the Luigi’s Box product and it’s application for the e-commerce clients
• Foster strong relationships also with internal teams, including sales, product development, and support, to ensure a great customer experience
• Maintain solid data quality in CRM, focus on actionable & relevant information

Your skills and experience

• 2+ year of account management quota-carrying experience in the Polish market
• Customer-focused mindset with a passion for delivering exceptional service
• Outstanding communication, interpersonal, and negotiation skills
• Have a great time-management in organising your tasks
• Excellent written and spoken Polish communication skills, at C2 level
• Solid English communication skills, at B1-C1 level
• Experience with Polish e-commerce segment is an advantage
• Familiarity with CRM systems, as Hubspot

Benefits – Why join Luigi’s Box

• You will sell one of the best Search SaaS solutions on the market – proven market fit
• Recognition by Gartner Market Guide for Digital Commerce Search 2022 among other ~20 top solutions (Algolia, Bloomreach, etc.)
• Recognition by Deloitte CE Technology Fast 50 as one of the leading technology companies in 2022
• G2 results against other market leaders: the highest scored in the subcategory: E‑Commerce Easiest to Use in E‑Commerce Search software in 2022
• E‑commerce Germany Awards – Best Analytics Tool
• Possibility to define the role and processes
• Become a part of a fast growing company in the trendy SaaS segment
• Working with top e-commerce accounts in Poland and other countries
• working with the top rated product within your segment (E-commerce Search) in Europe (G2)
• Luigi’s Box is a startup with a working product and paying customers, which means working for a stable company that will be here for the long run

Meet your team

You will be part of a European Business Development team headed by a Sales leader deeply experienced in the e-commerce and product search area. Mentoring, mutual support, and feedback are part of our culture. Currently, we are a team of ~90 people, (team of ~15 professionals in Poland). We prefer to run efficiently, so we listen to your ideas and you can influence our processes.

Poszukujemy pełnej pasji i pewnej siebie osoby, która dołączy do naszego zespołu jako Account Executive w Polsce. 

You have

• Over 3 years of experience in the full sales cycle in the Polish region Experience working with multiple departments to manage the customer lifecycle, from solution design to integration and account management. 
• Experience in prospecting and managing assigned territory to maximize revenue growth, with support from a Business Development representative. 
• Knowledge and/or experience in MEDDIC or other sales methodologies will be an advantage. 
• Fluent knowledge of Polish and English
• Ideal experience in the e-commerce, martech and retail sectors. 

You must

• Be enthusiastic, motivated and opportunistic
• Love technology and solutions that bring the obvious benefits to customers of potential customers! 
• Willingness to work for a company on a rapid growth path, operating on a developing market (Poland is not new to us). 
• Understand the importance of partners, technology and industry in our ecosystem. 
• Understand the nuances of working for an early-stage startup. 
• Willingness to learn from other people with varying degrees of experience and seniority. 
• Never give up
• Always stay locked in

Where

• Start in the 2nd quarter of 2024
• Remotely / from Poland
• B2B contract
• The remuneration consists of a fixed base (60%) and monthly commissions (approx. PLN 40 % and more). 
• We are looking for a colleague who will not look for a safe base, but will say: "Yes, I can help us develop a revenue plan for the coming years." See the future, have the courage to work on commissions. Yes, we want to close big deals and celebrate successes and commissions with you. 
• Fluent knowledge of English - a necessary condition
• Polish language - a necessity

[Conducting the full sales cycle from the beginning to end, including developing account plans for our target market through marketing and BD, Managing strategic sales opportunities along with transactional, high-volume sales opportunities, Consulting with clients on defining business objectives, success criteria and strategies to ensure customer perception of value that ultimately leads to sales, renewal and expansion. , Managing New Business traffic, both through inbound and outbound activities, as well as partner-led events and activities to help attract new logos to the Polish market. , Be the local Luigi's Box expert and develop in-depth knowledge of its product and service offerings. ]

Requirements: C, OSI