Account manager, Customer Relations Dept, day shift in Continuum

Qualifications Experience:English proficiency level not lower than Upper Intermediate;Strong verbal and written communication skills;Strong attention todetail, good follow-up and the ability togenerate creative solutions tomeet client needs;Ability todemonstrate self-discipline towork independently without direct supervision;Ability toprioritize, analyze, and problem solve;Ability towork under pressure inafast-paced environment;Experience delivering client-focused solutions tocustomer needs;Quick learner and great working attitude;Self-driven and proactive nature;Excellent interpersonal skills.ABIG Plus:Previous experience inaccount management;Working living inUS/UK;Knowledge ofcustomer success processes;Experience indocument creation.WeOffer:Full orpartial remote work;Competitive salary;Paid vacation and sick leave;Regular evaluation and salary increase;Interesting projects and challenging tasks;Opportunities for self-realization, professional and career growth;Friendly and supportive company environment;English language courses;Various corporate events and activities;Comfortable working conditions;Free coffee/tea, snack bar inthe office.Available Shifts:5days work week: Wen— Sun, from 10am to7pmKey Responsibilities:Communicating with clients tounderstand their needs and explain product value;Building relationships with clients based ontrust and respect;Collaborating with internal departments tofacilitate client need fulfilment;Resolving complaints and preventing additional issues byimproving processes;Enhance Customer Training;Evaluate and Forecast Customer Needs;Advocate for Customers;Promote Customer Loyalty;Sustain business growth and profitability bymaximizing value;Minimize customer churn.