Account manager assistant in EVO

Satu is the largest marketplace in Kazakhstan, where more than 11 million products are sold from thousands of entrepreneurs throughout the country. Satu.kz is: 3 sales channels: catalog, site, mobile application of the Satu buyer. In a day, you can create a site for more than 50 thousand products, their varieties, it is easy to manage them you can start selling and earning from the first days Why Satu.kz is cool? we bring millions of buyers to the platform for sellers we have all the tools for online sales, we teach online sales (we shoot free training videos) we created and develop a community of online entrepreneurs of Kazakhstan. We have more than 80 employees. And 8 departments - commercial department, service departments (ppc, seo, content department, site administration), marketing, user technical support, quality control service and development. The Satu team is a space of professionals, where you can confidently and comfortably start your way to realization of yourself as a specialist. We will teach you everything that we know how to do well - to understand the dynamic world of E-commerce, to explain complex things in simple words, to convey the value of the product and most importantly - to realize that your activity is important, because you help the business of our clients to develop , and to reach a qualitatively new level in the e-commerce market of Kazakhstan! Our vacancy will be of interest to you if you: have experience in working with calls (call center, telephone sales, support and work with customers over the phone) have high communication skills (you are driven by communication with people, you know how to adapt your way of communication to different situations and clients, while understanding their needs and expectations. Able to work in multitasking mode (without losing quality and meeting deadlines) What you will need to do: Work with clients over the phone (conduct surveys, reminders about current and planned marketing activities, answers to questions about the product, the work of the portal, etc.) Collection and aggregation of received data, segmentation of the client base Replacement of the manager during vacation, sick days Goals for the first 3 jobs: Acquaintance with internal processes Study of the product (understanding the functionality and portal capabilities) Beginning of interaction with clients: preparation of necessary materials and other means for effective interaction, which will help to confidently represent the company and the product the role of an account manager (with a change in the focus and volume of tasks and an increase in salary) What we offer: Full employment, a modern and comfortable office (m. Chernihiv, str. Lyubetska, 34)Official employment and working conditions according to the Labor CodeWorking schedule on weekdays from 7:00 a.m. to 4:00 p.m. ) Communication with the HR project manager Online meeting in Google Meet with the team leader