Account manager in Candor Global Services Ukraine

Candor Global Services is looking for an experienced Account Manager to join the Canada based FrontLine Group team.As a Account Manager, you will take the lead on managing their clients' web-centric development projects (websites, social media, SEO, etc.).The role consists of coordinating development processes, scheduling reviews and being the primary point of communication between the client and our internal production teams.Desired candidates possess:Excellent oral communication skills inEnglish (written and oral)Familiarity with the Canada and US market aplusAbility to work in Canada time zones Monday-FridayOnline project management and/or account managementDigital Marketing ExperienceCollector experienceSkills and Competencies:Knowledge and understanding of web development, Social Media or SEO;Strong organizational and time management skills;Self-starter- working independently without continuous supervision;Immediate responsiveness to all internal and external inquiries;Great record-keeping abilities;Willingness to do help at all levels, to get the job done and help colleagues;Salesforce.com familiarity is a plus;Jira familiarity is a plusEssential Duties and Responsibilities:The ultimate goals and responsibilities are to deliver high quality services to clients within the shortest amount of time;Act as the primary contact for own client communications, including gathering information and advocating between the client and production teams;Effectively discuss and cross-sell FrontLines' solutions by answering inquiries, ascertaining client’s needs and informing clients of new services and products;Communicate regularly with clients: accurately track and record customer communications Conduct client web trainings;Be a positive contributor to “the team” in order to maximize FrontLines’ short- and long-term revenue targets ;Document all client activity in Salesforce and track production in JiraWhat weoffer:Employment according tothe Labor Code ofUkraine (with full tax compensation) orPE;Monthly income: Salary — $900-1100;Bonuses + Referral program;Paid vacation per annum (the «Annual Vacation»), paid Sick leave;Reasonable accommodations may be made to enable individuals with disabilities to perform essential functionsGrab your chance to join us, and send us your CV in English!