Account Manager in Growe

Account Manager

Warsaw (Poland)

At Growe, we are confident in the iGaming and entertainment industry, connecting brands around the world and gathering expertise from different markets.

We are focused on developing and implementing advanced technology platforms and payment solutions, facilitating expansion and sustainable asset growth. From launching new iGaming brands in Asia, Africa and Latin America to providing exclusive conditions to our team players and extraordinary chances to win, we unlock potential and capitalize on opportunities.

We form a talented team, thanks to which we remain in the leading positions in the field of technological and marketing achievements, constantly overcoming new horizons.

There are no limits to ambition at Growe! We are boldly breaking stereotypes on our way to unprecedented success in an ever-changing industry.

Are you ready to grow with us?

Growe is waiting for those who strive:

• Fill out questionnaires, collect documents from internal departments, register back offices and accompany the entire application process;
• Create tasks for integration and provide the Product manager and developer with all the necessary information to start the integration;
• Conduct market research for the most popular payment methods and their understanding;
• Support the KYC and compliance process during application by customizing the company's website according to the provider's requirements;
• Search for competitors on the market and analyze their payment methods, flows, limits and providers;
• Assist the finance group and the operations group in communicating their requests to the partner management and the head of the payments department;
• Search for new payment and other providers in relevant markets;
• Create group chats with suppliers for internal teams, informing them of contract terms and details for relevant internal teams;
• Maintain relations with partners, communicate with their Account and Sales departments.

We need your professional experience:

• 2+ years in the position of Account Manager or in a similar position in PSP or payments;
• Experience of communication with foreign clients or partners;
• Understanding the basic principles of contractual relations;
• Knowledge of KYC and compliance procedures;
• Basic understanding of technical integration of online payments, funnel, flows;
• Knowledge of MS Office, Google Search, Similar Web, task tracking;
• Basic understanding of corporate cash flows, income and expenses;
• Upper intermediate level of English (written and spoken).

We value:

• High level of communication and presentation skills;
• Attention to details;
• Multitasking, quick task execution;
• Team player skills;
• Perseverance, resourcefulness.

We are looking for those who share our core values:

• GROWE TOGETHER: Our team is our core value. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with Growe's success strategy;
• BE READY FOR CHANGE: We perceive challenges as opportunities for growth and evolution. We adapt today to win tomorrow.

What do we offer?

• Health insurance;
• Benefit Cafeteria (compensation of the gym / dentistry / psychologist, etc.);
• 100% paid sick leave;
• Paid leave;
• Annual salary review (based on results);
• Bonus system based on OKR;
• Individual annual budget for education, with the possibility of attending paid conferences, trainings, English language lessons, master classes, etc.;
• Personal development plan;
• Corporate and team buildings;
• Free lunches in the office.

English version:

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.

We focus on developing and implementing cutting-edge technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional opportunities to our team players and an extraordinary chance to succeed.

We create a talented team, enabling us to maintain at the leading positions in technological and marketing achievements, constantly overcoming new horizons.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Fill out application forms, gather documents from internal departments, register back offices, and support the entire application process;
• Support relations with partners, communicate with their sales and account management teams;
• Create tasks for integration and provide all necessary information to start integration to the product manager and developer;
• Create group chats with providers for internal teams, informing them of contract conditions and details to relevant internal teams;
• Perform market research for the most popular payment methods and their understanding;
• Search for new payment and other providers in respective markets;
• Support KYC and compliance process during the application, adjusting the company's website to meet the provider's requirements;
• Assist the financial team and ops team in an escalation of their requests to the partner's management and Head of Payments;
• Search for competitors in the market and analyze their payment methods, flows, limits, and providers.

We need your professional experience:

• 2+ years as an Account manager or similar position in PSP or payments;
• Upper intermediate level of English (written and spoken);
• Experience in communication with foreign customers or partners;
• Understanding of basic principles of contractual relations;
• Knowledge of KYC and compliance procedures;
• Basic understanding of corporate cash flow, income, and expenses;
• Basic understanding of online payments technical integrations, funnels, flows;
• Knowledge of MS Office, Google Search, Similar Web, task tracking.

We appreciate if you have those personal features:

• High level of communication and presentation skills;
• Attention to details;
• Persistence, resourcefulness;
• Multitasking, quick task execution;
• Team player skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance;
• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);
• 100 % paid sick leaves;
• Paid vacation;
• Annual salary review (based on performance);
• OKR-based bonus system;
• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;
• Personal development plan;
• Corporate events and team-building activities;
• Free lunches at the office.