Account Manager in UST

Direct message from the member who posted the job to UST Hanna Maistrenko Hanna Maistrenko Recruiter at UST UA🔥🔥🔥Looking for: Global Account Manager/Account Executive with experience working in IT outsourcing companies🔥🔥🔥 Requirements: English level — upper intermediate at least Experience in the IT outsourcing industry 3+ years of experience in Account Management Experience in working with international customers Desire to build a long-term and strong partnership with clients Customer-centric and result-oriented person High level of responsibility Excellent communication skills and negotiation skills with a focus on listening and asking the right questions A supporter of the win-win approach Understanding of software development Understanding of Agile methodology Responsibilities: Maintains regular communication with customers/partner/suppliers and addresses needs through empathy with their environment Influences the IT strategy of the client by proposing new or alternative solutions and balancing effectiveness and efficiencyBuild strategy plans for collaboration with clientsConducting regular quarter strategic meetings with clientsConducting regular feedback sessions with clients and maintaining a high level of satisfactionSending time reports to clients and invoicesManaging all financial and organizational questionsControlling accounts receivable and collecting overdue debtDocuments managementWorking with CRM, Jira, ConfluenceFollow and improve the existing organizational processes in the teamHelp with the organization of clients' workshops and team-building events with themUpsales to clientsWe offer:Communication with clients from all over the worldAn opportunity to rise to interesting challenges with international business cases for professional and personal growthWorking in a team of professional enthusiastsProfessional and career opportunitiesFlexible scheduleWork from home, or office in the Kyiv centerPaid vacation and sick leavesHealth and life insuranceImpressive corporate database for education and self-educationBusiness trips in Ukraine and abroadThe environment where you can implement your ideas Friendly professional staff and warm atmosphere Team parties and corporate events Show more Show less Position level Senior secondary level Type of employment Full-timeJob responsibilities Business Development, Support Service and Management Industries IT services and IT Consulting