Account Manager in SmartyAds

SmartyAds is a passionate and ambitious team of professionals who redefine the standards of advertising and monetization worldwide by building robust and efficiency-driven programmatic platforms. We started back in 2011 and since then we grew until we found ourselves as an award-winning international company with our own tech infrastructure, 150+ team members onboard, and products highly praised by international experts (awards: The Drum DADI, Stewie, MartechBreakthrough, SIA, and more).

How does it all become possible? We focus on our people — we welcome big ideas, provide you with the freedom to grow, and offer support on every stage of your professional development with us. Join an environment where everyone feels connected, supported, and heard so you can do your best work and progress fast professionally like dozens of our account managers, sales, ad ops, and developers already did.

Responsibilities:

- Communicate with Advertisers on a daily basis providing assistance with their daily operations;

- Analyze metrics on the platform and apply the necessary optimizations to ensure growth of the assigned accounts;

- Create recommendations for advertisers;

- Assist customers with fixing technical issues in collaboration with the technical team;

- Maintain warm and friendly relationships with all the clients.

Hard skills:

- 2+ years of experience in customer service or account management; ;

- Upper Intermediate/Advanced level of English language;

- Knowledge of Google Drive tools and MS Excel;

- Expertise within AdTech industry will be a big plus.

Benefits:

• Professional growth: Join a strong team, access courses and conferences, and utilize our electronic library for continuous learning.
• Performance-based annual salary reviews: Fair and competitive compensation tied to your work performance.
• Work-life balance: Enjoy 22 paid vacation days per year.
• Well-being support: Comprehensive medical insurance, paid sick leaves, and access to a corporate psychologist.
• Vibrant corporate culture: Offsite parties, celebrations, team-building activities, sporting events, and corporate gifts/bonuses.
• Flexible work setup: Choose between fully remote, hybrid, or office-based in Kyiv, Odesa, or Mykolaiv with refreshments/snacks and dedicated spaces for relaxation and leisure activities.