Account manager in Uppeople

The ideal candidate should be proactive, results-driven, and committed to delivering exceptional customer service.Requirements:✔️ English proficiency: Upper-intermediate level or higher.✔️ Minimum of 3 years in Account Management, preferably in the IT outsourcing/outstaff industry.✔️ International Experience: Proven track record of working with international customers.✔️ Partnership Building: Strong desire to establish long-term, robust partnerships with clients.✔️ Customer Focus: A customer-centric and results-oriented approach.✔️ High level of accountability and reliability.✔️ Communication Skills: Excellent communication and negotiation skills, emphasizing active listening and the ability to ask pertinent questions.✔️ Win-Win Attitude: Advocate of the win-win approach in negotiations.✔️ Software Development Understanding: Basic understanding of software development processes.✔️ Relocate to CyprusResponsibilities:✔️ Build and maintain strong relationships with customers, partners, and suppliers.✔️ Understand customer needs and requirements through empathetic communication and proactive engagement.✔️ Collaborate with internal teams to develop and deliver solutions that meet customer expectations.✔️ Act as a liaison between the customer and internal teams to ensure smooth project execution.✔️ Monitor customer satisfaction and address any issues or concerns promptly.✔️ Collaborate with the sales team to identify and pursue new business opportunities.✔️ Stay up-to-date on industry trends and developments to better serve customers.