Account Manager in Adtelligent

We’re looking for an enthusiastic and result-driven Account Manager who will work with the product on the edge of Adtech and Privacy Regulations. You’ll have an opportunity to set up the processes of Account Management from scratch as well as actively contribute to product improvement and further business growth. This role requires a high level of autonomy, a proactive approach to achieving results and strong problem-solving skills.REQUIREMENTS:Previous experience in account management or any related client-facing roles — minimum 1 yearPractical experience with digital advertising, understanding of advertising delivery flowEnglish — Upper IntermediateAbility to work independently, take initiative and make decisions without constant supervisionHigh level of responsibility for the entrusted scope of work, a mindset of perceiving projects as own businessA strong commitment to client satisfaction, building strong and long-lasting relationshipsExcellent verbal and written communication skillsCuriosity and thirst for knowledge, with a proactive approach to staying updated on new trends in the fieldA quick and continuous learner who can absorb large amounts of information and updatesAbility to analyze market and utilize insights to make strategic recommendations for the productAbility to identify challenges and find creative solutionsBalancing short-term needs with long-term goalsWOULD BE A PLUS:Basic knowledge of IAB TC Framework and GDPRRESPONSIBILITIES:Become a subject-matter expert on the product and its featuresSet up the processes related to effective account managementConduct product presentations to the clientsSupport the clients with product integrations, help with troubleshootingContinuously improve client’s and internal teams’ understanding of the product, present new features and updatesBe a primary point of contact for any product-related questions, address them where possible without involving the development teamIdentify clients’ pain-points and proactively suggest product improvements to better fit the product to the client’s needsActively cooperate with the development team and other departmentsEffectively address any client concerns or escalationsManage contractual documentation, when requiredA deep understanding of the end-users/clients and their needsWE OFFER:Competitive salaryFriendly atmosphere and driven colleaguesComfortable workspace and rest areaPaid vacations (20+ working days per year) and sick leave