Account manager in Uppeople

Account manager віддалено The ideal candidate should beproactive, results-driven, and committed todelivering exceptional customer service. Requirements: English proficiency: Upper-intermediate level orhigher. Minimum of3years inAccount Management, preferably intheIT outsourcing/outstaff industry. International Experience: Proven track record ofworking with international customers. Partnership Building: Strong desire toestablish long-term, robust partnerships with clients. Customer Focus: Acustomer-centric and results-oriented approach. High level ofaccountability and reliability. Communication Skills: Excellent communication and negotiation skills, emphasizing active listening and the ability toask pertinent questions. Win-Win Attitude: Advocate ofthe win-win approach innegotiations. Software Development Understanding: Basic understanding ofsoftware development processes. Responsibilities: Build and maintain strong relationships with customers, partners, and suppliers. Understand customer needs and requirements through empathetic communication and proactive engagement. Collaborate with internal teams todevelop and deliver solutions that meet customer expectations. Act asaliaison between the customer and internal teams toensure smooth project execution. Monitor customer satisfaction and address any issues orconcerns promptly. Collaborate with the sales team toidentify and pursue new business opportunities. Stay up-to-date onindustry trends and developments tobetter serve customers.