Account Manager in Solidgate

Solidgate is a payment orchestration and processing platform that helps thousands of businesses accept payments online. We develop innovative fintech solutions to ensure seamless payment processing for businesses in over 150 countries around the world, from Europe to LATAM, from the US to Asia. We are proud to be a part of the history of each company we work with - our infrastructure guarantees rapid scale in new markets and increased profits.

About us:
- Offices in 3 countries: Ukraine, Poland and Cyprus
—Top employer according to DOU
—170+ people in the team
—200+ clients from Ukraine, Europe and the USA
—Visa Principal Member status and Mastercard
—EMI license in the EU

Our advantages:

—FinTech is a fast-growing industry
—Backend-driven product with complex logic, architecture and modern technology stack (Golang, Java, Kotlin, React, TypeScript, PostgreSQL, Elastic, Redis, RabbitMQ, Docker, AWS)
— complex challenges and the direct impact of each team member on the growth of the business
- the opportunity for development and professional growth - everyone has a career plan
- a team that burns with a common goal, has a common vision and values

Account Manager is a key business partner and payment industry consultant for our clients. He builds quality and long-term relationships with existing clients and monitors the increase in the profitability of their business.

You will have the following tasks:

• maintaining strong relationships with existing customers through regular communication and face-to-face meetings;
• identifying new business opportunities through market research and industry analysis;
• interacting with customers to understand their needs and provide appropriate product solutions , including product demos, presentations, etc.;
• maintaining customer satisfaction by providing ongoing support and ensuring timely and professional coverage of their needs;
• upselling and cross-selling to existing customers with the goal of increasing customer revenue and growing the client base;
• collaborating with other teams, including sales, marketing and product development to ensure smooth operations;
• tracking and reporting on client performance and preparing regular reports for internal and external management.

What you need to join us:

• 2+ years of commercial experience in a similar position or capacity sales/business development manager in B2B products;
• excellent communication skills;
• excellent problem-solving skills and analytical thinking;
• ability to work effectively at a fast pace and in conditions of increased pressure;
• ability to work autonomously;
• high level of mastery of Excel and PowerPoint;
• mandatory level of English language not lower than Upper-Intermediate.< /li>

At Solidgate you will have the opportunity to work with a really interesting and complex product, as well as influence the further development of the company!

Ourcorporate benefits:
— medical insurance and a corporate doctor;
— free snacks, breakfasts, and lunches in the office;
— professional training (courses, trainings, conferences, certifications);< br/>—performance review 2 times a year;
—compensation of sports/interest clubs;
—more than 30 days off during the year (20 working days of vacation + days off for public holidays);
— competitive salary;
— modern Apple technology.

📩 Do you want to be part of the team? Then put aside all doubts and boldly press "respond to the vacancy".

➡️ We are always open to recommendations from talented people!
So if you If you want to recommend your friend for one of our vacancies, you can do it here. In case of successful hiring, we will thank you with a bonus!