Account Manager in Favbet

FAVBET is an Entertainment Tech company founded in 1999. We develop betting and gaming services, sponsor and develop sports.

We've been making the game spectacular for over 24 years. FAVBET is a team where everyone makes sports brighter, and the game experience is unique.

FAVBET supports both professional athletes and amateurs, sponsors Premier League teams and regional championships. It is a responsible company that stands for the culture of betting and the culture of the game. We also invest in the fight against addiction, help to overcome crisis situations, monitor the compliance of age restrictions for players.

It is important for us:

• Knowledge English language from level B1;
• Experience in communicating with clients, customers;
• Experience in working with content systems (preferably not mandatory); 
• Basic skills in Jira (preferably not mandatory).

Responsibilities:

• Communication with providers for all productions, forming tasks from letters and chats into teams:
  -tech teams (API changes, bugs, etc.); 
• Communication with the technical team:
  -regarding the priorities of different providers (so that a person can submit to work, skip tests, etc.;
• Adding new providers and games to productions: -adding configs
  -setting categories, types;
  Communication with support about games according to the process;
  setting tasks (technical changes/corrections) for providers and technical teams;
• Working with casino services: "Service segment" management/setting, communication with retention managers ;
• Opereyshyn:
  -reports on providers' updates on a weekly basis;
  -control of provider error statistics, control of statistics on calls to the call center (real).

We offer:

• 24 calendar days of paid vacation and compensation for 10 sick days;
• Medical insurance or gym membership;< /li>
• Free corporate English language courses;
• Work in an office (near Pochayna station);
• Flexible work schedule - full time, but without excessive bureaucracy, micromanagement and tracking working hours;
• A cool team of creative and interesting people