Account Director in BetterSvit

Hello! We are the BetterSvit team and our goal is to make the world a better place. Our projects combine strategy, creative, digital, events, production, sponsorship, NSP activity and many other interesting things. We are scaling, so we are looking for you - creative, communicative and knowledgeable in digital communications Client service director who will improve our teams and projects Our work culture is different - we we share a unique mindset of doing everything for people, so regardless of whether you are sociable or a homebody, there will always be a place for you in our team. Therefore: We expect 3+ years of experience in the positions of Client service director/Account Director/ Account Lead/: ideally in the field of integrated communications Orientation on good service for the client and achieving the tasks set by the management Understanding of the business and the client's tasks in order to direct the work of the agency to their achievement Good communication skills: understand the value and the role of good relations, being able to build them A leader for your team You know how to keep a balance of control and delegation Responsibility in your work With estimates for "you" English language: preferably C1 (not lower than upper-intermediate level) Able to work in task managers (preferably in Worksection) Management/development experience different types of projects: creative, 360 projects, digital, events, PR projects Ability to structure large volumes of information and build processes What to expect Customer relationship management: build strong relationships with key customers, serving as their main point of contact. Customer communication: build communication between the customer and internal teams, facilitating effective communication and understanding of client requirements. Project management: overseeing the execution of projects, campaigns or services so that they meet client goals and expectations. Strategic planning: collaborating with clients to understand their long-term goals and develop strategic plans to achieve them. Budget management: managing budgets and financial aspects of projects, ensuring profitability and meeting financial goals. Team management: lead and mentor the team, improve the work of the customer service department. Problem solving: quickly solve problems with the client team, maintaining a high level of customer satisfaction. Business growth: identify opportunities to develop services for existing customers and take part in business development activities to attract new customers. Quality assurance: ensuring that high-quality services or products are delivered to customers that meet or exceed agreed standards. no one has ever done what we do. That's why we have 56 EFFIE AWARDS and more than 100 creative awards.