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Additionally: Sport subscription, Private healthcare . 
2nd Line Support @ Link Group in Link Group
Posted more than 30 days ago
3 views
Link Group
Without experience
Full-time work
We are looking for a person for the position of 2nd Line Support, who will be responsible for technical support for clients from the aviation industry.
Requirements: Knowledge of English at B2 level Experience in a similar position in the field of technical support . Knowledge in the field of configuration and monitoring of IT systems. Ability to analyze problems and make decisions in crisis situations. Excellent communication and interpersonal skills. Willingness to work in shifts. Techn
We are looking for a person for the position of 2nd Line Support, who will be responsible for technical support for clients from the aviation industry.
Requirements:
- Knowledge of English at B2 level
- Experience in a similar position in the field of technical support .
- Knowledge in the field of configuration and monitoring of IT systems.
- Ability to analyze problems and make decisions in crisis situations.
- Excellent communication and interpersonal skills.
- Willingness to work in shifts.
Technology stack:
- Databases: PostgreSQL
- Project management tools: JIRA
- Scripts and shells: Bash, Batch, PowerShell
- Administration systems: Basic Unix/Linux administration, Basic Windows Server administration
Additional advantages:
- Knowledge of SQL and PL/SQL
- Knowledge of programming languages: C, C++, C#
- AWS EC2
We are looking for a person for the position of 2nd Line Support < /b> , which will be responsible for technical support for clients from the aviation industry.
,[System configuration: Conducting software configuration according to customer requirements, adapting systems to the specific needs of users., Problem solving: Analysis and repair of reported errors, cooperation with the development team and other technical departments in to quickly resolve problems., Systems Monitoring: Continuously monitor system performance and availability, detecting and preventing potential problems., User Support: Provide technical support to customers, providing fast and effective assistance in English.] Requirements: PostgreSQL, Jira, Bash, PowerShell, Unix, Windows Server, Linux, SQL, C++, AWS EC2, C, C#Additionally: Sport subscription, Private healthcare .
Without experience
Full-time work