1st line system administrator in EvoPlay

We are a team that aims to provide round-the-clock monitoring of services and infrastructure. Our main mission is to guarantee the stability and continuous operation of business processes by proactively identifying and solving possible problems. We work on creating effective monitoring and automation solutions that will reduce risks and ensure maximum availability of critical systems.

What's important for this role:

• experience in the technical field (maybe Support L1/L2)
< li>experience with Elastic/Open Search, SQL/Kibana, Grafana — for analyzing data, entities in the system, reading logs, etc.
• flexibility to processes and a tendency to rapid independent learning and transfer of expertise to colleagues
• understanding of basic principles of network infrastructure and systems administration
• basic understanding of TCP\IP protocols
• Linux skills
• ability to effectively communicate and collaborate with other departments and by team members
• ability to quickly analyze data and draw conclusions to solve problems and optimize processes
• willingness to participate in shifts or work after hours to solve critical problems __

Tasks:

• monitoring of active nodes, servers, communication channels using monitoring systems
• tracking of service and server logs to identify potential problems and anomalies in system operation.
• registration, escalation, classification and routing of incidents of various levels of complexity
• preparation of analytical and monitoring dashboards for products
• active participation in reviewing existing processes to improve their efficiency and stability
• transfer of knowledge and assistance in solving complex monitoring issues
• maintenance of up-to-date documentation on settings and procedures monitoring
• close interaction with teams of developers and engineers to solve problems and optimize the infrastructure
• supporting procedures for quick response to emergency situations and restoration of first-level services difficulties

Technologies and tools:

• Elastic/Open Search (Kibana)
• Grafana
• SQL/Metabase
• Jira/Confluence
< li>Loki
• PagerDuty

We offer:
• L&D center with courses for employees and top managers
• Rotation program
• Health insurance
• Paid vacation
• Sick days
• Kindergarten compensation
• Self-learning library, access to paid courses
• Stable payouts
• Evoplay discount program
• Flexible work schedule/remote work
• Group discussions and individual sessions with a psychologist