Менеджер по роботі з клієнтами в UST

Пряме повідомлення учасника, який розмістив вакансію, з UST Hanna Maistrenko Hanna Maistrenko Recruiter at UST UA🔥🔥🔥Looking for: Global Account Manager/Account Executive with experience working in IT outsourcing companies🔥🔥🔥 Requirements:English level — upper intermediate at leastExperience in the IT outsourcing industry3+ years of experience in Account ManagementExperience in working with international customersDesire to build a long-term and strong partnership with clientsCustomer-centric and result-oriented personHigh level of responsibilityExcellent communication skills and negotiation skills with a focus on listening and asking the right questionsA supporter of the win-win approachUnderstanding of software developmentUnderstanding of Agile methodologyResponsibilities:Maintains regular communication with customers/partner/suppliers and addresses needs through empathy with their environmentInfluences the IT strategy of the client by proposing new or alternative solutions and balancing effectiveness and efficiencyBuild strategy plans for collaboration with clientsConducting regular quarter strategic meetings with clientsConducting regular feedback sessions with clients and maintaining a high level of satisfactionSending time reports to clients and invoicesManaging all financial and organizational questionsControlling accounts receivables and collecting overdue debtDocuments managementWorking with CRM, Jira, ConfluenceFollow and improve the existing organizational processes in the teamHelp with the organization of clients’ workshops and team-building events with themUpsales to clientsWe offer:Communication with clients from all over the worldAn opportunity to rise to interesting challenges with international business cases for professional and personal growthWorking in a team of professional enthusiastsProfessional and career opportunitiesFlexible scheduleWork from home, or office in the Kyiv centerPaid vacation and sick leavesHealth and life insuranceImpressive corporate database for education and self-educationBusiness trips in Ukraine and abroadThe environment where you can implement your ideasFriendly professional staff and warm atmosphereTeam parties and corporate events Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий деньПосадові обов’язки Розвиток бізнесу, Служба підтримки і Управління Галузі ІТ-послуги та ІТ Консалтинг